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Chatbot Summit Berlin 2026
The purest agentic AI event on the calendar, with a dedicated Agentic Commerce track covering conversational and multimodal agents.
Our Take
Arguably the purest agentic-AI event on the calendar, with practitioners building conversational agents that already handle discovery, advice, and checkout flows.
Key Topics
- •Agentic commerce: AI agents managing full discovery-to-purchase journeys
- •CX & commerce track for AI-driven customer experience
- •Multi-agent orchestration and MCP-style protocols
- •Security, governance, and responsible AI for agents
- •Real-world retail case studies (Mercedes-Benz, Vodafone, Miele)
Primary Audience
Conversational AI Leaders, CX Teams, AI Engineers, Retail Innovation Leads
Notable Speakers & Brands
Mercedes-Benz, Vodafone, Deutsche Telekom, IBM, Rasa, Bayer, Henkel
Organizer
Sunrize Digital / Chatbot Summit
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