Deep analysis, expert interviews, and research on the transformation of commerce through AI agents
PYMNTS Intelligence argues that delegated AI shopping will force payments companies to rethink authorization, identity, risk, and transaction context as agents begin acting on behalf of consumers.
Harvard Business Review summarizes research showing that familiar e-commerce tactics such as scarcity cues, coupons, bundles, and countdowns often fail to move AI shopping agents, while pricing and au
Retail Dive highlights a forecast that U.S. agentic commerce revenue could reach $1 trillion by 2030 while physical stores remain important. The projection underscores that agentic buying is not a nic
Otto Group’s OMR recap highlights how Google and Otto executives are positioning agentic commerce as a structural change in customer relationships, product discovery, and strategic investment prioriti
Fast Company examines how Google and OpenAI are approaching AI-powered shopping and the race to control the next commerce interface. The article is useful because it connects agentic commerce to platf
eMarketer reports that Shopify expects AI discovery to bring new shoppers and more traffic to merchants. The strategic implication is that agentic commerce may expand ecommerce demand, but only for me
Debra Aho Williamson joins Retailgentic to unpack ChatGPT's emerging ad model, the tension between trust and monetization in AI interfaces, and why brands need to prepare for a world where agents influence what gets bought.
In-depth discussion about the transformative nature of agentic commerce that unpacks the remarkable shifts occurring in traditional retail due to the rise of AI technologies and new consumer behaviors
Shopify's James Johnson explains UCP, agentic commerce, and what AI-driven shopping means for ecommerce retailers in 2026.
