
What China’s AI Agents Signal About the Future Structure of Commerce
HBR looks at how Chinese platforms are testing AI agents that search, compare, order, and pay, offering an early view of agentic commerce at scale.
In-depth research and data-driven analysis on AI shopping agents and agentic commerce

HBR looks at how Chinese platforms are testing AI agents that search, compare, order, and pay, offering an early view of agentic commerce at scale.
An evidence-led look at how ChatGPT shopping research is reshaping merchant visibility, product comparison behavior, and the discovery-to-checkout path.

New polling from Quad suggests consumer trust in AI shopping remains fragile, with sponsored results emerging as a potential fault line for platforms and brands trying to monetize agent-led discovery.

Juniper Research projects agentic commerce will reach $1.5 trillion globally by 2030, highlighting both the scale of the opportunity and the central role of payments infrastructure and consumer trust

A retail-focused playbook for AI-led discovery, zero-click influence, GEO, and AIO optimization as shoppers move from search-first behavior to AI-first evaluation.

New beauty-sector reporting shows Amazon and Walmart still lead product discovery, but AI tools such as ChatGPT are beginning to emerge as an additional research layer brands can no longer ignore.

A new eight-city survey shows AI becoming the discovery layer for commerce, while human support still matters near service issues, payment, and checkout confidence.

A LogicBroker survey of more than 600 enterprise e-commerce leaders found heavy near-term spending on agentic commerce, led by AI product discovery, chatbots, and personalization.

A new report argues that autonomous shopping agents will push retailers to upgrade fulfillment networks as AI begins placing online orders on shoppers' behalf.

The rapid rise of generative AI has produced conversational AI shopping assistants that provide socially expressive, curated guidance in online retail. The research results highlight when and why depl

API-first commerce isn't just a technical trend—it's an architectural necessity for a world where AI agents, not just humans, navigate the path from discovery to checkout.

After a year of rapid AI adoption and rising digital complexity, ecommerce growth in 2025 exposed a critical reality: increased budgets and more tools did not automatically translate into better outco