In-depth research and data-driven analysis on AI shopping agents and agentic commerce
Amazon is connecting AI discovery, external merchant feeds, checkout, advertising, and agent-access rules into a controlled shopping stack. What that means for DTC brands.
Retail Technology Innovation Hub reports PSE Consulting research showing consumers favor universal AI assistants such as ChatGPT and Claude for discovery, while still preferring recognized marketplace
Commerce and PayPal research summarized by Let's Data Science finds strong UK consumer interest in AI shopping assistants, alongside concerns about approval control, payment security, wrong-product se
New Arktic Fox research reported by Mi3 finds most brand manufacturers and retailers expect AI and agentic commerce to reshape discovery and buying, while only a small minority feel technically ready.
Chain Store Age reports survey findings showing that consumers continue to use AI-powered shopping tools while retaining concerns that could slow fully autonomous buying behavior.
AI News reports Accenture research indicating that consumers are increasingly open to trusting personal AI shopping agents, including for purchase decisions that previously required human judgment.
The Walrus reports on research finding that AI shopping agents marketed as deal-finding tools can push consumers toward more expensive sponsored options, raising questions about incentives and disclos
PYMNTS Intelligence argues that delegated AI shopping will force payments companies to rethink authorization, identity, risk, and transaction context as agents begin acting on behalf of consumers.
Harvard Business Review summarizes research showing that familiar e-commerce tactics such as scarcity cues, coupons, bundles, and countdowns often fail to move AI shopping agents, while pricing and au
Retail Dive highlights a forecast that U.S. agentic commerce revenue could reach $1 trillion by 2030 while physical stores remain important. The projection underscores that agentic buying is not a nic
A Shopify Community analysis of 42 stores and 4,907 AI citations found that only 11.8% of stores were mentioned by ChatGPT, Gemini, or Perplexity in relevant product prompts. The finding is a direct w
NIQ research finds that AI tools are already influencing how consumers discover, compare, and choose products. The data gives retailers and brands an early read on the behavior shift behind agentic co
