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Conversational AI
FEATURED
Gorgias AI Agent
AI-powered customer support that automates up to 60% of inquiries while delivering personalized shopping assistance
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💰Pricing
$60/month
Subscription
🏢Best For
DTC Brands, E-commerce Stores, Customer Support Teams
Setup Time
1-2 weeks
About
Gorgias is a comprehensive conversational AI platform specifically built for e-commerce. It combines automated customer support with proactive shopping assistance, helping brands reduce bounce rates by 37% while maintaining high-quality customer experiences. The platform integrates seamlessly with major e-commerce platforms and supports both reactive customer service and proactive engagement campaigns.
Key Features
AI-powered customer support automation
Proactive chat campaigns
Multi-channel support (email, chat, social)
Shopify native integration
60% inquiry automation rate
Revenue attribution tracking
Pricing Tiers
Basic
$60/month
- 350 tickets/month
- 2 users
- Email & live chat
- Basic automation
Most Popular
Pro
$360/month
- 2,000 tickets/month
- Unlimited users
- AI Agent
- Advanced automation
Advanced
$900/month
- 5,000 tickets/month
- Priority support
- Custom integrations
- Advanced analytics
Use Cases
- •Automating customer support inquiries while maintaining quality
- •Proactive engagement campaigns for cart recovery
- •Multi-channel customer service for e-commerce brands
Integration & Technical Details
Integration Complexity
Easy
Setup Time1-2 weeks
API AvailableYes
Common Integrations
Shopify
Magento
BigCommerce
WooCommerce
Klaviyo
Attentive
Developer ResourcesView Docs
Provided by Gorgias • Added September 2025 • Last updated December 2025