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Conversational AI
Tidio
All-in-one platform combining live chat, email marketing, and AI chatbots with Lyro AI for human-like conversations
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💰Pricing
Free tier available
Freemium
🏢Best For
Small Businesses, DTC Brands, Growing E-commerce Stores
Setup Time
1 week
About
Tidio combines live chat, email marketing, and e-commerce AI chatbots in a single affordable platform. Using Lyro AI (instead of ChatGPT), it offers human-like conversations, personalized product recommendations, and seamless order management. With dozens of pre-made templates and a simple visual chatbot builder, it's ideal for e-commerce stores wanting to enhance customer interactions without breaking the bank.
Key Features
Visual chatbot builder
Pre-made templates
Lyro AI conversations
Product recommendations
Order management
Email marketing integration
Pricing Tiers
Free
$0/month
- 50 conversations/month
- Live chat
- Email integration
- Basic chatbots
Most Popular
Starter
$29/month
- 100 conversations/month
- Lyro AI
- Advanced automation
- Email campaigns
Growth
$59/month
- Unlimited conversations
- Advanced analytics
- Priority support
- Custom branding
Use Cases
- •Small businesses wanting affordable AI chat capabilities
- •E-commerce stores needing combined live chat and email marketing
- •DTC brands seeking personalized product recommendations
Integration & Technical Details
Integration Complexity
Easy
Setup Time1 week
API AvailableYes
Common Integrations
Shopify
WooCommerce
WordPress
Mailchimp
Instagram
Facebook Messenger
Developer ResourcesView Docs
Provided by Tidio • Added October 2025 • Last updated December 2025