This event has already taken place. Here's our overview of the biggest themes in retail AI, lifecycle marketing, trust, and agentic commerce. Read our eTail West 2026 overview.
eTail Palm Springs 2026 (eTail West)
Operator-focused ecommerce conference where senior retail leaders share AI deployment strategies in merchandising, lifecycle marketing, and CX.
Our Take
eTail West is one of the best places to hear how ecommerce operators are actually deploying AI in merchandising, lifecycle marketing, and CX.
Key Topics
- •Ecommerce growth playbooks across acquisition, conversion, and retention
- •AI in retail: personalization, merchandising, and CX optimization
- •Omnichannel experience design
- •Testing, experimentation, and data-driven decision making
- •Vendor and tech-stack strategy
Primary Audience
Ecommerce Leaders, Digital Executives, Marketing Leaders, CX Leaders
Notable Speakers & Brands
Walmart, H&M, DSW, Sam's Club, Lowe's
Organizer
Worldwide Business Research (WBR)
Other events you might find relevant
The Lead Summit 2026
Brand/DTC strategy summit for understanding how peers are repositioning retail as agents and answer engines mediate discovery.
Money20/20 Europe 2026
The main European stage for payment, identity, and AI-driven commerce infrastructure, including agentic-age discussions.
NRF 2026: Retail's Big Show Asia Pacific
Where APAC's early adoption of super-app commerce and QR payments intersects with emerging agentic commerce standards.