This event has already taken place. Here's our overview of the biggest themes in retail AI, lifecycle marketing, trust, and agentic commerce. Read our eTail West 2026 overview.
eTail Palm Springs 2026 (eTail West)
Operator-focused ecommerce conference where senior retail leaders share AI deployment strategies in merchandising, lifecycle marketing, and CX.
Our Take
eTail West is one of the best places to hear how ecommerce operators are actually deploying AI in merchandising, lifecycle marketing, and CX.
Key Topics
- •Ecommerce growth playbooks across acquisition, conversion, and retention
- •AI in retail: personalization, merchandising, and CX optimization
- •Omnichannel experience design
- •Testing, experimentation, and data-driven decision making
- •Vendor and tech-stack strategy
Primary Audience
Ecommerce Leaders, Digital Executives, Marketing Leaders, CX Leaders
Notable Speakers & Brands
Walmart, H&M, DSW, Sam's Club, Lowe's
Organizer
Worldwide Business Research (WBR)
Other events you might find relevant
Money20/20 USA 2026
The macro fintech and payments event that reveals how wallets, networks, and banks will treat AI-initiated payments and agent identity.
Agentiq World Amsterdam 2026
A focused agentic AI and agentic commerce program built around implementation, ROI, governance, conversational design, MCP, and multi-agent systems.
Tech for Retail 2026
A major European retail technology exhibition with explicit programming on agentic AI, unified commerce, and staying visible as discovery becomes clickless.