Last updated May 15, 2026 at 11:51 AM ETArchive page 7

    Agentic Commerce News

    Zero Click Project curates agentic commerce news for operators tracking AI shopping agents, zero-click commerce, and the industry updates shaping how products are discovered, evaluated, and bought. Use this page to follow platform launches, retailer moves, protocol changes, and payment infrastructure developments across the emerging agentic commerce stack.

    This Week in Agentic Commerce

    Editorial summary of the dominant themes emerging from the most recent stories in this feed.

    • AI Agents

      AI shoppers are not just human shoppers with a chat box

      Harvard Business Review's research found that scarcity cues, coupons, bundles, and countdown tactics often do not reliably persuade AI shopping agents, while price and authentic ratings were more durable signals. The implication is blunt: brands need to test agents as a distinct audience, not assume human conversion tactics will transfer. Recent examples include Modern Retail: Amazon Moves From Rufus to Alexa for Shopping; CNBC: Amazon Pivots From Rufus to an Alexa Shopping Agent.

    • Platforms

      The agentic commerce race is moving into native shopping surfaces

      Amazon is folding Rufus into Alexa for Shopping, Retail Dive says more than 300 million customers used Rufus in 2025, and Reuters reports Alibaba plans to integrate Qwen into Taobao. Google AI Mode shopping ads point in the same direction: product discovery is shifting from search results pages into AI-controlled shopping surfaces where platforms decide what gets recommended first. Recent examples include Etsy and eBay push OpenAI shopping integrations into marketplace di…; Deals and cashback offers move into ChatGPT shopping conversations.

    • Retailers

      Retailers are reorganizing search, media, and merchandising around agents

      Amazon's Alexa for Shopping, Alibaba's reported Qwen-Taobao integration, and Otto Group's OMR discussion with Google all point to the same retailer priority: collapse discovery, personalization, and transaction intent into conversational shopping. For brands, the immediate risk is losing visibility inside the retailer's AI layer before the shopper reaches a familiar category page. Recent examples include Retail Dive: Alexa for Shopping Brings Amazon’s Agent Into the Sear…; Amazon weighs bringing Rufus-style AI answers into core retail sear….

    • Payments

      Payment choice is moving closer to AI-mediated discovery

      PYMNTS frames delegation, identity, risk, and transaction context as the next pressure points for payments companies as AI agents act on shoppers' behalf. Klarna's integration into Google's AI shopping experience and Stripe's agentic commerce guidance show that payments infrastructure is becoming part of the agent interface, not merely the final checkout step. Recent examples include Klarna Brings BNPL Options Into Google’s AI Shopping Experience.

    Most Recent Agentic Commerce News

    Showing 130 articles

    1. Southeast Asia poses a tough test for AI shopping agents
      Source: Tech in Asia
      AI Agents
      Platforms

      Southeast Asia poses a tough test for AI shopping agents

      Southeast Asia doesn’t have a fully fledged AI shopping agent yet, but companies are already laying the groundwork. Shopee has been working with OpenAI since early this year to explore how AI agents could be used on its platform. Lazada, meanwhile, claimed, that its AI chatbot, Lazzie, has already helped drive sales.

    2. BigCommerce integrates Stripe’s Agentic Commerce Suite
      Source: BigCommerce
      Payments
      AI Agents

      BigCommerce integrates Stripe’s Agentic Commerce Suite

      The partnership allows businesses to connect product catalogs to AI agents for automated discovery and checkout while maintaining merchant-of-record status and control over customer communications.

    3. Akamai and Visa partner to Focus on Streamlining Agentic Commerce
      Source: Crowdfund Insider
      Retailers
      AI Agents

      Akamai and Visa partner to Focus on Streamlining Agentic Commerce

      By combining Visa’s Trusted Agent Protocol with Akamai’s edge-based identity, behavioral intelligence, and bot protection, the companies aim to give merchants the authentication and fraud controls needed to confidently allow AI agents to shop in their digital storefronts.

    4. Amazon vs. Perplexity: The AI Shopping Agents Lawsuit Update
      Source: EnvisionUP
      AI Agents
      Platforms

      Amazon vs. Perplexity: The AI Shopping Agents Lawsuit Update

      Amazon sued Perplexity this week for letting its Comet AI assistant shop on Amazon without permission. Perplexity fired back: “Bullying is not innovation.” So what’s actually going on here?

    5. Klarna launches the Agentic Product Protocol
      Source: EMarketer
      Payments
      Protocols

      Klarna launches the Agentic Product Protocol

      Klarna introduced the Agentic Product Protocol, an open standard that helps AI agents understand and shop products across the web. Payment providers see AI-powered commerce as inevitable - but trust remains the bottleneck, with nearly two-thirds of U.S. consumers still uneasy about agent-driven payments.

    6. Instacart App Launches in OpenAI ChatGPT
      Source: Instacart
      Platforms
      Retailers

      Instacart App Launches in OpenAI ChatGPT

      Consumers can now shop from more than 1,800 retailers directly within ChatGPT via a fully integrated Instacart app commerce experience. Instacart offers an embedded, end-to-end shopping and Instant Checkout - all within the context of a ChatGPT conversation.

    7. OpenAI insists its shopping suggestions shouldn't be seen as advertising
      Source: The Decoder
      Platforms
      Retailers

      OpenAI insists its shopping suggestions shouldn't be seen as advertising

      Paid ChatGPT users recently reported seeing a prompt labeled "Shop for home and groceries. Connect Target," which appeared to ask them to link their ChatGPT account to OpenAI's retail partner Target. For many users, the message looked like an ad.

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